If your question isn’t answered here, feel free to submit it on our Feedback page. If you need help with an account, please email [email protected] for support.

Membership Questions

1. How long do I have access to the content on this website?

A: The program is open to members forever after the one-time fee.

2. Is the payment a recurring charge or a one-time purchase?

A: It’s a one-time purchase.

3. What should I do if I lose my password?

A: You can request a new password from the login page. If that doesn’t work for some reason, please email us at [email protected]

4. Can I change my password to something I can remember?

A: Yep! You can request a new password from the login page. If that doesn’t work for some reason, please email us at [email protected]

5. I can’t access the forum!

A: First, log in (you can do so at the login page. If that doesn’t work for some reason, please email us at [email protected]).

Then go to the forum page. You should be able to access it, but if not, please email us at [email protected]

6. How do I cancel my purchase within the 7-day trial period?

A: You can cancel your trial on your account page.

Habit Questions

1. What should I do if I have a bunch of habits I want to change at once?

A: We recommend you focus on one small change at a time. The focus should be on getting habits to stick, not getting results right away. If you take a big-picture approach, you can change 12 habits a year if you do one a month, and 24 over two years. These will be habits that stick with you for life, rather than something you just do for a couple weeks and quit.

Diet Questions

1. What if my diet is already pretty healthy? What should I focus on?

A: We still recommend that you form the mindful eating habit. It’s possible that there are some things you won’t be aware of until you give mindful eating a try — your hunger signals, possibly triggers you don’t know are causing you to eat certain foods, emotions, and so on. At the very least, mindful eating can become a meditative practice that you enjoy, and can help you to savor your foods more fully.

Beyond that, there might be small things you can experiment with — cutting back on grains, eating a wider variety of vegetables, trying new foods like quinoa, chia seeds, tempeh, edamame, and so on.

Exercise Questions

1. What if I have an injury or condition that prevents me from doing some of the exercises?

A: This program assumes that you are in a fairly healthy physical condition, and that you’ve seen a doctor who has cleared you for exercise. If you can’t do any of the exercises or recommended plans, you might consider modifying the exercises or scaling down the plans to whatever level is recommended by your doctor.

For example, if you can’t do a pushup, you might do knee pushups (pushups with your knees touching the ground instead of your toes) or wall pushups (pushups with your hands on a wall or a couch, instead of on the floor). If you can’t do squats, perhaps partial squats, even holding onto something. If you can’t run, try walking at a pace you can handle easily, and pick up the pace as you get stronger (and as your health allows, of course).

The bottom line is that you should consult a doctor if you have any concerns about health problems or injuries, but that often you should be able to modify the exercises or plans to fit your ability.